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Your booking is accepted on the basis of these conditions.

PAYMENTS:

Full payment is required at the time of booking.

CANCELLATION BY YOU:

If you wish to cancel you must notify us as soon as possible and confirm this in writing by recorded delivery, fax or email. Depending upon the date your cancellation is received the following amounts will be retained:

<48hrs before start 100%

            48hrs & 7 days before start 75%

            8 & 14  days before start 25%

            >14 days full refund.

However, if you get someone to take your place no penalties shall occur.

CANCELLATION / ALTERATION BY US:

We reserve the right to cancel an activity but will not do so less than 2 weeks prior to start.. In the event of cancellation,  we shall refund 100% of the costs of the holiday or if you prefer a credit voucher of the same amount.

SAFETY

Activities in the outdoors are potentially hazardous by their nature and individual participants must accept a certain element of risk. Our leaders / instructors are carefully vetted and are qualified for the activities they control. In the interests of safety you must agree to abide by the decisions of the leader / instructor. As we have no control over weather conditions, we reserve the right to alter routes accordingly. You MUST advise the leader / instructor if you suffer from any medical condition, or are taking any medication, which may affect your ability to undertake the activity chosen. People whose fitness or ability is clearly at variance with that required for the grade of trip may be asked to make alternative arrangements (at their own expense) in order to allow the programme to proceed as planned. Individuals who are under the influence of alcohol or drugs will not be allowed to participate in activities. In addition, where behaviour becomes unacceptable through alcohol or drugs or for any other reason, adversely affecting the ambience of the group, individuals can be asked to make alternative arrangements, or leave the trip at their own expense. Incidents involving participants during the course of the activities resulting in injury should be reported to the group leader, recorded at the time on an accident form, and signed by the injured person or their representative, and a witness.